|Applies To||RSA Product Set: RSA Identity Governance & Lifecycle |
RSA Version/Condition: 7.0.1 P02, 7.0.2
|Issue||The indirect relationship processing task for account data collectors and/or entitlement data collectors fails.|
The following text is logged to the aveksaServer.log file ($AVEKSA_HOME/wildfly/standalone/log/aveksaServer.log):
Another variation of the error may look like this:
Please refer to RSA Knowledge Base Article 000030327 -- Artifacts to gather in RSA Identity Governance & Lifecycle to find the location of the aveksaServer.log file for your specific deployment if you are on a WildFly cluster or a non-WildFly platform. The aveksaServer.log may also be downloaded from the RSA Identity Governance & Lifecycle user interface (Admin > System > Server Nodes tab > under Logs.
|Cause||This error occurs because of data duplication in the T_CE_EXPLICIT_RELATIONS table.|
This is a known issue reported in engineering ticket ACM-71877.
|Resolution||This issue is resolved in the following RSA Identity Governance & Lifecycle versions and patch levels:|
|Workaround||Run the following query as avuser using a SQL client such as SQL Developer. If the query returns any output, please contact RSA Identity Governance & Lifecycle Support and mention this RSA Knowledge Base Article ID 34893 for reference.|