000034927 - Unable to access inbox after setting default view in RSA Link

Document created by RSA Customer Support Employee on Mar 11, 2017Last modified by RSA Customer Support Employee on Apr 22, 2017
Version 2Show Document
  • View in full screen mode

Article Content

Article Number000034927
Applies ToAll RSA Link users
IssueAfter clicking on the pushpin icon to set the Your View page in RSA Link as the default view, users are unable to access the Inbox page for their account.
Clicking on the Inbox link or the blue notification icon redirect instead to the Your View page.
User-added image
ResolutionTo resolve this issue, please contact RSA Customer Support and quote this article number and they will be able to correct the problem.

Attachments

    Outcomes