|Applies To||RSA Product Set: Security Analytics|
RSA Product/Service Type: SA Appliance
RSA Version/Condition: 10.4.x, 10.5.x, 10.6.x
O/S Version: 6
|Issue||The link LED for the iDRAC interface does not light up when the iDRAC is correctly configured and the network cable is firmly connected to both the iDRAC port and the switch.|
The other ports can be connected successfully using the same network cable.
|Cause||The iDRAC interface may appear to be offline if Auto Negotiation is set to Off as shown below and the currently configured setting is not supported by the switch.|
|Resolution||In order to resolve the issue, set Auto Negotiation to On using the iDRAC setting utility by referencing the Integrated Dell Remote Access Controller 8/7 Version 18.104.22.168 User’s Guide.|