|Applies To||RSA Product Set: Security Analytics|
RSA Product/Service Type: SA Reporting Engine
RSA Version/Condition: 10.5.X,10.6.X
|Issue||When reports complete partially, the OutputActions like EMAIL notifications will not work. Logs indicate that "OutputActions are not executing" as below.|
2017-02-14 12:21:53,785 [EXEC_RUNDEF_10220_20170214115617] DEBUG com.rsa.soc.re.outputaction.report.ReportOutputActionExecutor - Start Instantiating and executing OutputActionHandler
|Cause||By default, Report OutputActions work only for completed reports. But not for partial Reports.|
|Resolution||Please follow below steps to get OutputActions to be working for Partial,Failed and Completed reports.|
1. Login to Security Analytics GUI as admin.
2. Navigate to Administration->Services page. Select Reporting Engine and navigate to Config page.
3. In General Tab, Under System Configuration, Uncheck option for "Enable Output Actions for Completed Reports" and Click apply as highlighted below.
4. Test the Report and Verify the Output action working now.