on Mar 16, 2017Article Content
| Article Number | 000034751 |
| Applies To | RSA Product Set: Security Analytics RSA Product/Service Type: Core Appliance, Event Stream Analysis (ESA), Malware Analysis, Warehouse, Archiver, IPDB Extractor, Security Analytics Server RSA Version/Condition: 10.6.2.1 Platform: CentOS O/S Version: EL6 |
| Issue | 1. Populate the 10.6.2.1 package (multi-zip) into the 10.6.2 NW server repository through the GUI. 2. Tried to upgrade the a system, it then failed the upgrade due to issue upgrade the expat packages  The errors are: expat.x86_64 :"Execution of '/usr/bin/yum -d 0 -e 0 -y update expat' returned 1: Error: Package: expat-devel-2.0.1-11.el6_2x86_64... expat.i686 :"Execution of '/usr/bin/yum -d 0 -e 0 -y update expat' returned 1: Error: Package: expat-devel-2.0.1-11.el6_2x86_64... 3. Tried to reboot the system and apply the upgrade again, it still failed with the same error |
| Cause | There were conflict in updating some dependency packages in the system that are longer needed by SA, namely expat-devel-2.0.1-11.el6_2.x86_64 and gdb-7.5.1-22.el6.x86_64. These are no longer needed by the SA system and can be removed. After that, you can proceed to do the upgrade again. |
| Resolution | To mitigate the issue: 2. Then remove the expat-devel package 3. Proceed to do the update through the GUI and reboot the system accordingly. |