Article Content
Article Number | 000034944 |
Applies To | RSA Product Set: Identity Governance and Lifecycle RSA Product/Service Type: Enterprise Software RSA Version/Condition: 7.0.0, 7.0.1, 7.0.2 |
Issue | When an RSA Identity Governance and Lifecycle administrator creates a Reset Password change request, an email is generated for the user that contains a one-time use token used to retrieve the temporary password. The body of the email says "One or more of your passwords has changed. To view your new password, click here" with a hyperlink for the user to click. The default value for the embedded URL in incorrectly uses the hostname localhost and port 8080 which directs the user to an invalid page. For example, Depending on the browser, this will result in one of the following messages:
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Cause |
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Workaround | The value of VIEW_PASSWORD_EXTERNAL_URL may be defined by setting the variable in the customerstrings.properties file.
VIEW_PASSWORD_EXTERNAL_URL= http://{hostname}:{port(optional)}/aveksa/viewpassword
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Notes | Note that the variable RESET_PASSWORD_EXTERNAL_URL is different from this URL and is defined in the console under the Password Management Settings tab as the External Password Set URL. |