This topic provides information about possible issues that you may encounter when configuring or using Public Key Infrastructure (PKI) authentication.
This table describes possible problems that you may encounter when you use PKI and solutions to resolve the issues.
|Unable to import .pfx file when FIPS is enabled.||Some .pfx files may not be built with FIPS compliant algorithm.||Create a .pfx file that is built using a FIPS compliant algorithm.|
|Certificate pop-up is not displayed on the IE browser.||The TLS protocol may not be enabled in the Internet Explorer.|| |
To enable TLS, perform the following steps:
|Certificate pop-up is not displayed on other browsers.||Certificate is not present in the browser's certificate store.|| |
You must import a certificate to browser's certificate store.