000034886 - Power Supply Reporting Failure alarm on IDRAC dashboard in RSA Security Analytics 10.5.2.0

Document created by RSA Customer Support Employee on Mar 29, 2017
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Article Number000034886
Applies ToRSA Product Set: Security Analytics
RSA Product/Service Type: SA Security Analytics Server
RSA Version/Condition: 10.5.2.0
Platform: CentOS
O/S Version: 6
 
Issue- Power Supply is reporting failure on the IDRAC7 dashboard, however power supply itself is good and cables and Leds are all ok.
- After replacing the powersupply the new one will report same error.
 
Cause- Firmware bug.
Resolution- Clear the logs stats.
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2- Reset the IDRAC from the lifecycleamangement console.
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Note: Reset the IDRAC will restore the default configuration and it must be configured again 
http://www.dell.com/support/article/uk/en/ukbsdt1/SLN285628/resetting-idrac7-to-default-settings?lang=EN

 

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