|Applies To||RSA Product Set: SecurID|
RSA Product/Service Type: Authentication Manager
RSA Version/Condition: 8.x
|Issue||When promoting the replica instance in the Operations Console in Maintenance Mode (Deployment Configuration > Replica Promotion > For Maintenance > Promote to Primary), the following error displays:|
There was a problem processing your request. The Pre-Promotion Checks did not complete successfully. For more information, click Advanced Status View
|Cause||The /opt/rsa/am/server/logs/ops-console.log shows the following error:|
@@@2017-02-15 19:45:54, 405 ERROR [PlannedPromoteReplicaPrereqCheck] GUILog.traceException (587) | exception:
RSA Customer Support cannot reproduce this error as of the writing of this article.