Article Content
Article Number | 000034831 |
Applies To | RSA Product Set: SecurID RSA Product/Service Type: Authentication Manager RSA Version/Condition: 8.x |
Issue | When promoting the replica instance in the Operations Console in Maintenance Mode (Deployment Configuration > Replica Promotion > For Maintenance > Promote to Primary), the following error displays: There was a problem processing your request. The Pre-Promotion Checks did not complete successfully. For more information, click Advanced Status View |
Cause | The /opt/rsa/am/server/logs/ops-console.log shows the following error:@@@2017-02-15 19:45:54, 405 ERROR [PlannedPromoteReplicaPrereqCheck] GUILog.traceException (587) | exception: RSA Customer Support cannot reproduce this error as of the writing of this article. |
Resolution |
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