000034896 - Proxy Support End of Life in RSA Adaptive Authentication (Hosted) 11

Document created by RSA Customer Support Employee on Mar 30, 2017Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000034896
Applies ToRSA Product Set: Adaptive Authentication (Hosted)
RSA Product/Service Type: Adaptive Authentication (Hosted)
RSA Version/Condition: 11
Issue Most customers have stopped using the eProxy for AAH connections  but a few customers remain.
This was EOL with a phase out during  2012-13. 
The customer may ask for assistance 
  • Migrating off the eProxy.  
  • For RSA to recommend another proxy solution and how to setup.
  • To go to Direct SOAP integration or Web Redirect 
  • To verify the URLs for Direct SOAP.
ResolutionAttached to this KB article is a power point that explains all the mentioned topics. 
If the customer requires further understanding or information, then Customer Support ticket may need to be raised to address these.