|Applies To||RSA Product Set: RSA Link (community.rsa.com)|
Platform: All Browsers
|Issue||When attempting to log into RSA Link, a Jive error message stating "Temporarily Unavailable" is displayed.|
|Cause||This error may appear if the cloud service that hosts RSA Link is experiencing an issue or undergoing maintenance.|
|Resolution||Wait for several minutes and try again to see if you are able to log in successfully. It may be necessary to clear your browser cache.|
If you continue to experience the issue after several attempts, please contact RSA Customer Support at https://support.rsa.com/contact and quote this article number for further assistance.
|Notes||Known performance incidents and maintenance events on the Lithium JX (formerly Jive-x) cloud environments are reported at http://status.lithium.com/.|
The RSA Link environment is hosted on the Phoenix (PHX) Datacenter.