|Applies To||RSA Product Set: Identity Governance and Lifecycle|
RSA Version/Condition: 7.0.1
|Issue||During the upgrade to RSA Identity Governance and Lifecycle 7.0.1, the aveksa-install.log displays the following error:|
[Wed Mar 29 15:44:41 EDT 2017] Shutting down RSA Identity Governance and Lifecycle...
su - oracle -c '/tmp/aveksa/staging/deploy../database/cliAveksa.sh -check dbrunning silent'
|Resolution||In this particular case, we had multiple issues where the files in /tmp/aveksa/staging did not have the correct ownership and file protections.|
Follow the instructions in the RSA Identity Governance and Lifecycle V7.0.1 Installation Guide to create /tmp/aveksa/staging and /tmp/aveksa/packages as root and untar the files to /tmp/aveksa/staging/ as root.
The files need to be executable and we must be allowed to write logs to /tmp. Run the following:
chmod +x /tmp/aveksa/staging/deploy/common.sh