000035088 - How to Uninstall RSA Security Analytics Windows Legacy Collector from a Windows Server

Document created by RSA Customer Support Employee on Apr 28, 2017Last modified by RSA Customer Support Employee on Apr 28, 2017
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Article Number000035088
Applies ToRSA Product Set: Security Analytics
RSA Product/Service Type: SA Security Analytics Windows Legacy Collector 
RSA Version/Condition: 10.5.x, 10.6.x
 
IssueUse these steps to uninstall the RSA Security Analytics Windows Legacy Collector from a Windows server.
Resolution
  1. Logon to the RSA Security Analytics Server WebUI and remove the Windows Legacy Collector from the Hosts tab.
  2. Logon to the Windows Server as Administrator.
  3. Navigate to Control Panel | Programs | Uninstall a program.
  4. Verify the following circled packages are installed.
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  1. Select each package in turn and click "Uninstall" to remove:
Erlang OTP 
RabbitMQ Server 
Security Anatlytics Legacy Windows Collector 

  1. You may also remove the four Microsoft Visual C++ Redistributable packages that are installed as part of the SA 10.6.3 Windows Legacy Collector installation, but you may wish to leave these packages if you have concerns about other dependencies.
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  1. Reboot your Windows server after removing the Windows Legacy Collector components that are no longer necessary.
 

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