000035082 - Customizing the logo and the label of the kiosk for Self-Service Password Reset in RSA Identity Governance and Lifecycle

Document created by RSA Customer Support Employee on May 1, 2017Last modified by RSA Customer Support Employee on May 1, 2017
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Article Number000035082
Applies ToRSA Product Set: RSA Identity Governance and Lifecycle
RSA Version/Condition: All
 
IssueCustomers are using RSA Identity Governance and Lifecycle with Self-Service Password Reset functionality.
The enterprise users see the RSA IMG Kiosk logo and the RSA IMG Kiosk label on the desktop screen of the workstation:
  • When trying to login after the desktop is locked
  • When trying to reset their password
Customers have a requirement to change the icon/logo to their corporate logo and the label to some meaningful text in order to enhance user experience with the product.
 

RSA IMG Kiosk

ResolutionThe customization of the icon/logo and the label of the RSA IMG Kiosk for Self-Service Password Reset are not supported in RSA Identity Governance and Lifecycle.
A Request For Enhancement (ACM-54390) has been raised to accommodate this request.
 

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