000035082 - Customizing the logo and the label of the kiosk for Self-Service Password Reset in RSA Identity Governance and Lifecycle

Document created by RSA Customer Support Employee on May 1, 2017•Last modified by RSA Customer Support Employee on May 1, 2017
Version 2Show Document
  • Comment • 0
  • View in full screen mode

Article Content

Article Number000035082
Applies ToRSA Product Set: RSA Identity Governance and Lifecycle
RSA Version/Condition: All
 
IssueCustomers are using RSA Identity Governance and Lifecycle with Self-Service Password Reset functionality.
The enterprise users see the RSA IMG Kiosk logo and the RSA IMG Kiosk label on the desktop screen of the workstation:
  • When trying to login after the desktop is locked
  • When trying to reset their password
Customers have a requirement to change the icon/logo to their corporate logo and the label to some meaningful text in order to enhance user experience with the product.
 

RSA IMG Kiosk

ResolutionThe customization of the icon/logo and the label of the RSA IMG Kiosk for Self-Service Password Reset are not supported in RSA Identity Governance and Lifecycle.
A Request For Enhancement (ACM-54390) has been raised to accommodate this request.
 

Attachments

    Outcomes