|Applies To||RSA Product Set: |
|Issue||Customers with RSA SaaS (Software as a Service) or Hosted products or product features need timely information about the service status of those products.|
|Tasks||RSA sends service notifications by email using the Follow mechanism of RSA Link.|
Individuals who want to receive service notifications emails must opt in by following the product's Service Notifications page on RSA Link.
Current and some past notifications can also be viewed on the product's Service Notifications page.
|Notes||Contact RSA Customer Support for further assistance subscribing to or unsubscribing from notifications or for any general issues using RSA Link.|
If you are not receiving expected notifications, check your Junk Mail folder. Also check you have the right email address configured in your RSA Link profile. To view the email address configured for you, click on your avatar > View Profile which is in the top right hand corner of every RSA Link page:
If you are still not receiving expected notifications, contact RSA Customer Support.