Article Number | 000035119 |
Applies To | RSA Product Set: RSA Identity Governance and Lifecycle RSA Version/Condition: 7.0.1 |
Issue | - Queries on SQL Select nodes are empty
- Node images are from an old development tool
- Decision Nodes have no configuration under status or process
 Using the Browser Development tool (F12) shows the following stack in the Console option:
app.js:1 Uncaught TypeError: Cannot read property 'symbols' of undefined at ak.onRecordLoaded (app.js:1) at ak.notify (app.js:1) at ak.react (app.js:1) at ak.notify (app.js:1) at ak.onTick (app.js:1) at app.js:1 at app.js:1 During migration a new system node was created as a general node but no System Operating Node (SON) is active. Go to Admin > System > Server Nodes tab and a similar configuration should be displayed.  |
Cause | There is no active SON and workflow configuration scripts cannot be updated without an active SON. This issue may happen on either an in place upgrade or when a database is exported from a system on 6.9.1 or earlier to another system on 7.0.0 or later. |
Resolution | Promote the new system to a SON using the following steps:
- Go to Admin > System > Server Nodes.
- Click on Make next SON button next to the new system name.
- Restart the application
$ acm restart
- On restart, the workflow should be upgraded properly and workflow node display configuration options are as expected.
- The aveksaServer.log should contain the following message:
[com.aveksa.server.workflow.WorkflowServiceProvider] Importing workflow archive ACMWorkflow.zip....
- Once the application is restarted, Go to Admin > System > Server Nodes tab.
- Remove the invalid original node by clicking on the Delete button.
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Workaround | |