|Applies To||RSA Product Set: RSA Identity Governance and Lifecycle|
RSA Version/Condition: 7.0.1, 7.0.2
After upgrading from RSA Identity Governance and Lifecycle 7.0.1 P02 to 7.0.1 P03, almost every screen results in the following error message:
The request could not be handled
The page is then inaccessible and the system is basically unusable.
|Cause||This problem can occur when the ForcePageCleanup custom attribute is set under Admin > System > Settings. Scroll to the bottom of the page, where the Custom settings are defined:|
|Resolution||This is a bug (ACM-74697) and fixed in 7.0.1 P04 and 7.0.2 P02. For more information on custom attributes, please see article 000028170 on how to use custom settings for ACM UI.|
|Workaround||Disable the custom attribute and logout and back into RSA G&L|