|Applies To||RSA and Dell EMC employees|
|Issue||When clicking on the Version Upgrades button on a product downloads page within RSA Link, the error below is displayed on the subsequent page.|
You do not have rights to access this page. Please contact RSA Customer Support.
Alternatively, the error message below may also be displayed on the Version Upgrades page.
An error has occurred while processing your request. Please contact RSA Customer Support.
|Cause||These errors indicate that you have not yet been provided access to the Version Upgrades page on RSA Link.|
|Resolution||To request employee access to the Version Upgrades page, follow the instructions here: https://community.rsa.com/docs/DOC-72972|
|Notes||If you have any additional questions or issues regarding this topic, please contact the RSA Link team for assistance.|