000035161 - RSA Authentication Manager 8.x SNMPGET error: No Such Instance currently exists at this OID

Document created by RSA Customer Support Employee on May 31, 2017
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Article Number000035161
Applies ToRSA Product Set: SecurID
RSA Product/Service Type: Authentication Manager
RSA Version/Condition:  8.x
IssueThe Authentication Manager software installed on SUSE installs an SNMP GET tool called SNMPGET.  This tools allows for doing an SNMP GET as follows.  You must set the values of the following to your environment.
 
ValueDefinition
-uSecurity name
-l (L as in Lima)Security level
-AAuthentication password
-aAuthentication protocol
-XPrivacy password
-xprivcy protocol

For example, for replication status:
snmpget -v3 -u snmpuser -a MD5 -A support1! -x DES -X support1! -l authPriv localhost .1.3.6.1.4.1.2197.20.21.1.5 
SNMPv2-SMI::enterprises.2197.20.21.1.5 = No Such Instance currently exists at this OID


 
ResolutionAdd a trailing zero to the OID.  Compare this string here (with the trailing zero in bold) to the string shown in the Issue section.
For example, for replication status
snmpget -v3 -u snmpuser -a MD5 -A support1! -x DES -X support1! -l authPriv localhost .1.3.6.1.4.1.2197.20.21.1.5.0
SNMPv2-SMI::enterprises.2197.20.21.1.5.0 = STRING: "HEALTHY"
NotesNote that the SNMPGET command is a by-product of the SUSE operating system utilized for RSA Authentication Manager running on both virtual and physical servers.
This tool is not supported by RSA in any way.  This KB is provided as a courtesy and no support is implied.

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