000035007 - How to protect 32-bit applications with RSA Authentication Agent for Web for IIS on 64-bit operating systems

Document created by RSA Customer Support Employee on Jun 6, 2017Last modified by RSA Customer Support Employee on Jun 6, 2017
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Article Number000035007
Applies ToRSA Product Set: SecurID
RSA Product/Service Type: Authentication Agent for Web
RSA Version/Condition: 8.0 for IIS
O/S Version: Windows Server 2008, R2, 2012, 2012 R2
 
IssueHow to protect 32-bit applications with RSA Authentication Agent for Web for IIS on 64-bit operating systems
Resolution
  1. Complete the installation steps and testing authentication from the RSA Authentication Agent in the Control Panel.
  2. Copy the sdconf.rec, securid, and sdopts.rec (if it exists) files  from C:\Program Files\RSA Security\RSAWebAgent to C:\Program Files (x86)\RSA Security\RSAWebAgent.
  3. Set the WebID component with the RSA SecurID Pool32 Application Pool.
Notes
  1. You need to set the same permissions in C:\Program Files (x86)\RSA Security\RSAWebAgent to be as they are in C:\Program Files\RSA Security\RSAWebAgent.
  2. To check, right click on the folder and select Properties then click on the Security tab.
  3. An example of the permissions on the folder:
    User-added image
The same configuration steps as per the RSA Authentication Agent 7.1 for Web for IIS 7.0, 7.5, and 8.0 Installation and Configuration Guide still apply.
Notice: 32-bit applications can be protected on 64-bit Windows OS only with RSA Web Agent for IIS ver. 8.0 and later

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