000035235 - Duplicate entitlements in RSA Identity Governance and Lifecycle when using Complete Manual Activity Before Collection feature

Document created by RSA Customer Support Employee on Jun 12, 2017
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Article Number000035235
Applies ToRSA Product Set: Identity Management and Governance
RSA Product/Service Type: Enterprise Software
RSA Version/Condition: 7.0
IssueDuplicate entitlements/app-roles appear after running the entitlement collection, when the account/app-role/entitlements have been added manually to a user through the UI with Complete Manual Activity Before Collection set to Y.  
The Complete Manual Activity Before Collection feature is used when an application can only be collected on a very infrequent basis and there is a need to add entitlements to a user prior to when the collection can be run.
ResolutionThis issue has been resolved in versions 7.0.1 P03 and 7.0.2 P01. 

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