000035235 - Duplicate entitlements in RSA Identity Governance & Lifecycle when using Complete Manual Activity Before Collection feature

Document created by RSA Customer Support Employee on Jun 12, 2017Last modified by RSA Customer Support on Oct 15, 2018
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Article Number000035235
Applies ToRSA Product Set: RSA Identity Governance & Lifecycle
RSA Version/Condition: 7.0, 7.1
IssueDuplicate entitlements/app-roles appear after running the entitlement collection, when the account/app-role/entitlements have been added manually to a user through the UI with Complete Manual Activity Before Collection set to Y.  

The Complete Manual Activity Before Collection feature is used when an application can only be collected on a very infrequent basis and there is a need to add entitlements to a user prior to when the collection can be run.
CauseThis is a product defect resolved in RSA Identity Governance & Lifecycle 7.0.2 P10 and 7.1.0 P03. 
ResolutionUpgrade to version 7.0.2 P10 or 7.1.0 P03.