RADIUS Server Accounting Statistics

Document created by RSA Information Design and Development on Jun 13, 2017Last modified by RSA Information Design and Development on Jun 13, 2017
Version 2Show Document
  • View in full screen mode

Accounting statistics provide information such as the number of transaction starts and stops and the reasons for rejecting attempted transactions. The start and stop numbers rarely match, as many transactions can be in progress at any given time.

The following table describes the accounting statistics fields and the possible causes for accounting errors.

                                                                           

Statistic

Description

Transactions

 

Starts

The current, average, and peak number of transactions in which a dial-in connection was started following a successful authentication.

Stops

The current, average, and peak number of transactions in which a dial-in connection was terminated.

Overall

 

Ons

The number of Accounting‑On messages received, indicating that a RADIUS client has restarted.

Offs

The number of Accounting‑Off messages received, indicating that a RADIUS client has shut down.

Total transactions

The sum of the Starts, Stops, Ons, and Offs totals.

Interim requests

The number of interim accounting packets sent by RADIUS clients to the RADIUS server.

Failure Details

 

Dropped packets

The number of RADIUS accounting packets dropped by RADIUS because the server was flooded with more packets than it could handle.

Invalid requests

The number of invalid RADIUS requests made.

Possible Cause: A device is sending incorrectly formed packets to RADIUS. Either there is a configuration error or the device does not conform to the RADIUS standard.

Failed accounting

The number of failed accounting requests, where the failure is due to invalid user name or password.

If all accounting transactions are failing, the problem might be that the accounting shared secret entered into the RADIUS client in the Security Console does not match the shared secret entered on the client device.

Insufficient Resources

The number of rejects due to a server resource problem.

Retries sent

 

Transactions retried

The number of requests for which one or more duplicates was received.

Total retry packets

The number of duplicate packets received.

 

 

 

 


Attachments

    Outcomes