Provide an Offline Emergency Access Tokencode

Document created by RSA Information Design and Development on Jun 13, 2017Last modified by RSA Information Design and Development on Jun 13, 2017
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An offline emergency access tokencode replaces the tokencode generated by the user's token. Similar to the tokencode used in non-emergency circumstances, the user enters the offline emergency access tokencode with a PIN to create a passcode, thus achieving two-factor authentication.

You can configure the following:

  • Specify that a new offline emergency access tokencode is downloaded the next time the user authenticates online.

  • Allow the offline emergency access tokencode to be used for online and offline authentication.

Before you begin 

  • The user’s security domain must allow offline authentication and permit the user to download offline emergency access tokencodes.

  • The user must have authenticated to an agent that supports offline authentication and the agent has downloaded days of offline authentication data.

Procedure 

  1. In the Security Console, click Authentication > SecurID Tokens > Manage Existing.

  2. Use the search fields to find the token for the user who needs an offline emergency access tokencode.

  3. From the search results, click the token.

  4. From the context menu, click Emergency Access Tokencodes.

  5. On the Manage Emergency Access Tokencodes page, note the Offline Emergency Access Tokencode and its expiration date.

  6. Select Reset Offline Emergency Access Tokencode, if you want the user to download a new offline emergency access tokencode the next time he or she authenticates online. If selected, the new tokencode downloads automatically.

  7. Click Use offline code for online access, if you want the offline emergency access tokencode used for online authentication.

  8. Click Save.

 

 

 

 


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