26041 - ADJUDICATOR_CLOCK_SETBACK

Document created by RSA Information Design and Development Employee on Jun 13, 2017Last modified by RSA Information Design and Development Employee on Jul 27, 2020
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Message: Detected clock setback ; current:“{3}” expected:“{4}”

Description: Clock Setback Detected

Problem: If the time difference is less than plus or minus one minute, the Authentication Manager system clock may not be synchronized with the Network Time Protocol (NTP) Server. If the time difference is more than plus or minus one minute, contact RSA Customer Support.

Resolve 26041 - ADJUDICATOR_CLOCK_SETBACK

Procedure 

  1. Verify that the NTP server is correct and stable.

  2. Make sure the Authentication Manager server is synchronized with the NTP server. For instructions on how to specify the date and time settings, see Update System Date and Time Settings.

  3. Do not set the system clock of the Authentication Manager server back in time. This is a potential security issue as it can cause expired tokencodes to be used.

 

 

 

 

 

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Table of Contents > Troubleshooting > Common Error Messages > 26041 Adjudicator Clock Setback

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