Apply Product Updates

Document created by RSA Information Design and Development Employee on Jun 13, 2017Last modified by RSA Information Design and Development Employee on Jul 27, 2020
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Updates are applied in the Operations Console on each RSA Authentication Manager instance. For an overview of the complete update process, including steps outside of the Operations Console, see RSA Authentication Manager Updates.

You must apply updates to the primary instance before you apply updates to the replica instances.

Before you begin 


  1. In the Operations Console, click Maintenance > Update & Rollback.

  2. RSA recommends applying the most recent update.

    If you want to apply an update through your local web browser, do the following:

    1. Click Upload & Apply. Because browser uploads require additional processing, the Upload & Apply window may open slowly.

    2. Click Browse to navigate to the location of the update. You cannot type the update location in the Update Path field.

    3. Click Upload.

    4. Verify the update details, and click Apply.

    If you have configured an NFS share, a Windows shared directory, or a DVD/CD as an update location, do the following:

    1. Click Scan for Updates. Available Updates displays all of the updates that can be applied.

    2. Next to the update that you want to apply, click Apply Update.

    3. Click Confirm to apply the update.

  3. If prompted, enter the password for the operating system user rsaadmin, and click Log On.

  4. (Optional) The basic status messages are displayed while the update is being applied. You can click the Advanced Status View tab to display detailed log messages.

  5. If the update requires the system to restart the Operations Console or the appliance after the update is applied, the Operations Console or appliance automatically restarts. When the restart is complete, click Done.

  6. The update is listed in the Applied Updates section. To save the high-level update history, click Download Detailed History Log.

After you finish 

  • If the deployment includes a web tier, you must update the web tier when you update the version of Authentication Manager. Authentication Manager displays an Update button in the Operations Console for each web tier that is not up-to-date.

  • You can download a detailed log file containing the information that was displayed on the Advanced Status View tab. The file is named update-version-timestamp.log, where version is the update version number and timestamp is the time that the update completed. For instructions, see Download Troubleshooting Files.




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