on Jun 13, 2017Message:The user “{0}” could not be discovered in the RSA SecurID Access trusted realm
Description: Discover the user
Problem: The RSA SecurID Access was not found. This message can indicate that more than one RSA SecurID Access user has the same User ID in the RSA SecurID Access trusted realm. The message might indicate a network or system-level issue, with an unexpected return code, such as HTTP status code 404 “Page Not Found” or HTTP status code 500 “Internal Server Error.”
Resolve 23089 - TR_R_VIA_PRINCIPAL_NOT_DISCOVERED
Contact yourRSA SecurID Access administrator.
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Table of Contents > Troubleshooting > Common Error Messages > 23089 TR R Via Principal Not Discovered