13003 - AUTHN_LOCKOUT_EVENT

Document created by RSA Information Design and Development Employee on Jun 13, 2017Last modified by RSA Information Design and Development Employee on Jul 27, 2020
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Message: Users “{0}” from security domain “{1}” in identity source “{2}” is locked out

Description: Principal lockout

Problem: Authentication Manager has locked a user out of the system.

Resolve 13003 - AUTHN_LOCKOUT_EVENT

Procedure 

  1. In the Security Console, use the Quick Search field to find the user.

  2. In the User Dashboard, view the user’s lockout status.

  3. Unlock the user’s account.

For more information, see Locked User Accounts.

 

 

 

 

 

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Table of Contents > Troubleshooting > Common Error Messages > 13003 Authentication Lockout Event

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