Message:Authenticator Tokencode verification failed for the user with login id “<user_ id>.”
Description:Verify RSA SecurID Authenticate Tokencode
Problem:Authenticator Tokencode verification failed in the RSA SecurID Access trusted realm. The message might indicate a network or system-level issue, with an unexpected return code, such as HTTP status code 404 “Page Not Found” or HTTP status code 500 “Internal Server Error.”
Resolve 23090 - TR_R_VIA_OTP_VERIFICATION_FAIL
If the message is not caused by a network or system-level issue, the user should try to authenticate again using an RSA SecurID Authenticate Tokencode. If the user still cannot authenticate with this method, contact yourRSA SecurID Access administrator.