Disaster Recovery Situations

Document created by RSA Information Design and Development on Jun 13, 2017Last modified by RSA Information Design and Development on Jun 13, 2017
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Perform these tasks following an administrator error, or if the system becomes unavailable, for example, because of hardware failure or a problem with network connectivity.

                              

Situation

Action

Reference

You deleted the only Super Admin.

Create a new Super Admin.

No administrators are assigned the Super Admin role.

Assign the Super Admin role to an administrator.

The primary instance hardware has failed. Either the hardware appliance has failed, or the hardware that hosts the virtual appliance has failed.

Promote a replica instance to a primary instance.

Promote a Replica Instance for Disaster Recovery

You do not have a working replica instance, or both the primary and replica instances failed.

Deploy a new appliance, and restore the primary instance using a backup.

 

 

 

 

 


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