By editing the Self-Service Console Help HTM files, you can customize the Help to:
Reflect any changes that you make to the Self-Service Console when editing the properties file.
Add information that is specific to your company, for example, terminology.
Remove information that is not applicable to your company.
The location of the HTM files on the web tier is RSA_WT_HOME/server/apps/rsa-help/eclipse/plugins/
Modifying the Self-Service Console Help file on the Authentication Manager appliance does not modify the Self-Service Console Help file on the web tier. Copy the Self-Service Console Help file from the console-help directory on the appliance to the console-help directory on each web-tier server where you want the customized Help to display.