Self-Service Console User Experience

Document created by RSA Information Design and Development Employee on Jun 13, 2017Last modified by RSA Information Design and Development Employee on Jan 24, 2020
Version 13Show Document
  • View in full screen mode

You can allow users to perform the following tasks on the Self-Service Console:

  • Request a Self-Service account

  • Request and enable a SecurID token

  • Provide shipping address for SecurID token

  • Request on-demand tokencode service

  • Change SecurID PIN

  • Request a replacement token

  • Troubleshoot a token problem

  • Access online Help

  • Change on-demand authentication PIN

  • Configure security questions

  • Change password (internal database only)

  • Update user profile

  • View user group membership

  • Request user group membership

  • Configure identity confirmation methods for risk-based authentication

  • Clear risk-based authentication device history





We want your feedback! Tell us what you think of this page.