Web-Tier Status Definitions

Document created by RSA Information Design and Development Employee on Jun 13, 2017Last modified by RSA Link Admin on Sep 18, 2020
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RSA Authentication Manager displays the status of each web tier on the Web Tiers list page in the Operations Console. The following table describes the possible statuses.




Pending Connection

The web tier is attempting to connect to the primary server after you install the web-tier package.

Updating in Progress

The update is in progress. Displays after you click the Update link.


The web tier is online and the services that you enabled are available. For example, the Self-Service Console, risk-based authentication (RBA), and CT-KIP.


The web tier is offline and no services are available. For example, the Self-Service Console, RBA, and CT-KIP services.

Related Tasks

Update the Web-Tier




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