Extend Software Token Lifetimes

Document created by RSA Information Design and Development on Jun 13, 2017Last modified by RSA Information Design and Development on Jun 13, 2017
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You can select software tokens and extend their expiration dates. This prevents tokens from expiring on user devices, such as mobile phones, tablets, and PCs, and avoids the need to provision each user device more than one time.

After you search for software tokens to extend, the search results display “Yes” in the Extendable column for software tokens that are eligible for extension. The extendable tokens must have been distributed in RSA Authentication Manager 8.2 or later, and the tokens must meet the other conditions for being extended, for example, the tokens must not already be in the process of being replaced or extended. For more information, Software Token Lifetime Extension.

Before you begin 

  • Your administrative role must permit you to assign tokens.

  • Import a token record file that contains extension token records. For instructions, see Import a Token Record File.

Procedure 

  1. In the Security Console, find one or more software tokens that you want to extend. Use one of the following methods:

                           

    Navigate From

    Steps

    List of tokens

    1. Click Authentication > SecurID Tokens > Manage Existing.

    2. On the Assigned tab, use the search fields to find software tokens.

    3. From the search results, do the following:

      Click one software token that you want to extend. From the context menu, click Extend SecurID Token Lifetime.

      Or

      Click more than one software tokens that you want to extend. From the Action menu, select Extend SecurID Tokens Lifetime, and click Go.

    User Dashboard

    1. In the Security Console, go to the Home page.

    2. Use Quick Search to find the user.

    3. Select the user for whom you want to extend software tokens.

    4. Under Assigned SecurID Tokens, click Edit > Extend SecurID Token Lifetime.

    List of users

    1. In the Security Console, click Identity > Users > Manage Existing.

    2. Use the search fields to find the user.

    3. From the search results, click the user for whom you want to extend software tokens. From the context menu, click SecurID Tokens.

    4. From the list of tokens assigned to the user, click the software token that you want to extend.

    5. From the context menu, click Extend SecurID Token Lifetime.

  2. The Extend Token Lifetime page displays the extension tokens that RSA Authentication Manager selected to extend the lifetime of the original tokens.

    Authentication Manager chooses extension tokens that have the longest lifetime. The extension tokens are deleted after the original software token expiration date is extended.

    (Optional) To choose different extension tokens, click Select Different Tokens. You must select an extension token for each of the original tokens.

    Note:  Before selecting your own extension tokens, verify the expiration dates. The original tokens could potentially receive earlier expiration dates from the extension tokens.

  3. Click Save & Finish.

    The original tokens are updated with the new expiration dates.

    No processing steps are required on the user devices, and RSA SecurID authentication continues as usual.

 

 

 

 


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