Search for Users

Document created by RSA Information Design and Development on Jun 13, 2017Last modified by RSA Information Design and Development on Jun 13, 2017
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You can search for users in one identity source or across all identity sources that your role's scope allows you to manage.

When searching, consider the following:

  • Most fields are not case sensitive. For a list of fields that are not case sensitive, see Search Fields That Are Not Case Sensitive. For an external identity source, case sensitivity is determined by the directory schema.
  • When search criteria includes a restricted attribute, no search results are returned from security domains where the restriction is enforced.
  • Each identity attribute definition includes a data type. The data type defined in the Security Console must exactly match the data type defined for the attribute in the LDAP directory schema. Otherwise, any users whose records contain this data type will not be retrievable in the Security Console. The system log indicates the reason for failure. If this occurs, you must delete the existing identity attribute definition, and add a new one using the correct data type. For more information, see Add an Identity Attribute Definition.

Note:  You can use the asterisk (*) as a wildcard character.

Procedure 

  1. In the Security Console, click Identity > Users > Manage Existing.

  2. To search for users in the same identity source, do the following:

    1. On the Search panel, from the Security Domain drop-down list, select the security domain that you want to search.

    2. From the Identity Source drop-down list, select the identity source that contains the user records.

    3. From the For drop-down list, select the type of users for which you want to search.

    4. Use the Where fields to select the search criteria. For example, use the Where fields to enter “Last Name,” “starts with,” and “R” to search for users with last names that start with R. To search using additional criteria, select More Criteria.

    5. Click Search.

  3. To search for users in a different identity source, do the following:

    1. On the Search panel, click Search for users across all identity sources.

    2. Click Search. Use the User Basics field to select the search criteria to narrow the scope of users.

    3. Click Search.

 

 


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