Configure Critical System Event Notification

Document created by RSA Information Design and Development on Jun 13, 2017Last modified by RSA Information Design and Development on Jun 13, 2017
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RSA Authentication Manager can notify administrators by email if a critical system event occurs, for example, if a replica instance replication status changes to unsynchronized.

RSA recommends that you configure Authentication Manager to send critical system event notifications to key administrators. This enables administrators to resolve a condition before it becomes a problem.

Before you begin 


  1. In the Security Console, click Set Up > System Settings.

  2. Under Basic Settings, click Critical System Event Notification.

  3. For Enable Notifications, select On.

  4. For Send Notifications for, select one or more of the following items:

    • Backup Events. A new backup is needed because a backup was not made during the past 7 days, or a scheduled backup is unsuccessful.

    • Identity Source Connection Events. An identity source directory is unavailable.

    • Low Disk Space Events. Disk space is below 5 GB.

    • RADIUS Configuration Events. RADIUS configuration is unsuccessful during Quick Setup, attach, rebalance, hostname change, or IP address change.

    • RADIUS Replication Events. RADIUS replication is unsuccessful.

    • Realm Certificate Removal Events. Realm certificate removal during hostname change is unsuccessful.

    • Replication Events. The replication status has changed, for example, a replica instance replication status changes to out of sync.

    • Low Token Supply Events. Based upon the rate at which tokens are being assigned, the number of tokens is projected to be fewer than a specific number in the specified number of days. You can select the type of token to track, and enter the number of tokens and days.

  5. For Send Notifications to, select one or both of the following items:

    • Super Administrators

    • Individual Email Addresses

      After you select Individual Email Addresses, enter the email address for each recipient in the related field. Separate each email address with a semicolon.

  6. Click Save.

Related References

Critical System Event Types