16297 - BUILD_RELATED_IDENTITY_SOURCE_CACHE_FAILED

Message: System cannot initialize related identity sources for identity source “{3}”

Description: System cannot initialize related identity source cache.

Problem: Authentication Manager cannot connect to the identity source. This error can occur under the following circumstances:

• The firewall is configured incorrectly.

• LDAP credentials are invalid or expired.

• A certificate has expired.

• LDAP filters are configured incorrectly or altered.

• Network issues exist.

Resolve 16297 - BUILD_RELATED_IDENTITY_SOURCE_CACHE_FAILED

Verify the LDAP connection. For LDAP-related information, see Add an Identity Source and Identity Source SSL Certificates. To troubleshoot network issues, see Verify an IP Address or Hostname.