Generate a Certificate Signing Request Using the Operations Console

Document created by RSA Information Design and Development on Jun 13, 2017Last modified by RSA Information Design and Development on Jun 13, 2017
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To replace a console certificate with a certificate by a third-party certificate authority (CA), you must generate a certificate signing request (CSR) and submit it to the CA. You may need to replace the console certificate for any of the following reasons:

  • Your network policy requires that you use certificates issues by another CA.

  • Your existing certificate is expired.

  • You submit a CSR to a CA to obtain a signed certificate. Use the Operations Console to generate a CSR.

Before you begin 

  • You must be an Operations Console administrator.

  • Consult your CA to ensure that you have all of the required information for the CSR.


  1. In the Operations Console, click Deployment Configuration > Certificates > Console Certificate Management.

  2. In the Console Certificate Management page, click Generate CSR.

  3. In the Generate Certificate Signing Request page, under Certificate Basics, enter the requested information.

    Depending on your CA, you are asked to supply some or all of the following information:

    • (Required) Alias. The name of this certificate. This name appears under Alias on the Console Management page. Only a-z, A-Z, space, and comma characters are allowed.

    • Country Name. The country where your organization is located. The value supplied to your CA is the two-letter country code.

    • State or Province Name. The state or province where your organization is located.

    • City or Locality Name. The city or town where your organization is located.

    • Organization Name. The legal name of your organization.

    • Organizational Unit Name. The division of your organization that is ordering the certificate, for example, engineering, accounting, marketing, and so on.

    • E-mail Address. An official e-mail address for verification, for example,

  4. Click Generate File.

  5. In the Download File page, click Download.

  6. Follow the browser prompts to save the CSR file.

  7. In the Download File page, click Done.

Related Concepts

Console Certificate