Document created by RSA Information Design and Development on Jun 13, 2017Last modified by RSA Information Design and Development on Feb 12, 2018
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Message: User cannot be found across identity sources. User “{3}” will not be allowed to authenticate for the next 60 minutes..

Description: System cannot process this authentication request

Problem: The user who attempted to authenticate cannot be found in any identity source.


Verify if you have made any recent change to the identity source, such as using a filter. Such a change may result in a large difference in the number of users located in the identity source.