Document created by RSA Information Design and Development Employee on Jun 13, 2017Last modified by RSA Link Admin on Sep 18, 2020
Version 15Show Document
  • View in full screen mode

Message: User cannot be found across identity sources. User “{3}” will not be allowed to authenticate for the next 60 minutes..

Description: System cannot process this authentication request

Problem: The user who attempted to authenticate cannot be found in any identity source.


Verify if you have made any recent change to the identity source, such as using a filter. Such a change may result in a large difference in the number of users located in the identity source.






You are here
Table of Contents > Troubleshooting > Common Error Messages > 16264 Mark Find Prinicpal Across IdentitySource Failure