Document created by RSA Information Design and Development Employee on Jun 13, 2017Last modified by RSA Link Admin on Sep 18, 2020
Version 15Show Document
  • View in full screen mode

Message: Administrator “{0}” failed to update AM configuration

Description: Failed to update RSA Authentication Managerconfiguration

Problem: An attempt to modify Authentication Manager configuration data has failed. Either the administrator performing the update does not have permission or the configuration value has been removed or deprecated. This error can also occur when an application using UpdateAMConfigurationCommand to update configuration data lacks sufficient permission.


Verify that the administrator has permission to modify the configuration data.


  1. In the Security Console, go to the Home page.

  2. Use Quick Search to find and select the administrator.

  3. From the context menu next to the administrator’s username, select Administrative Roles.

  4. Verify that the assigned administrative roles provide sufficient privileges to modify the configuration data.

  5. (Optional) To assign additional administrative roles to this administrator, do the following:

    1. Click Assign Role.

    2. Select the role you want to assign to the administrator.

    3. Click Assign Role.






You are here
Table of Contents > Troubleshooting > Common Error Messages > 20214 Authentication Manager Configuration Update Failed