|Applies To||RSA Product Set: Security Analytics, NetWitness Logs and Packets|
RSA Product/Service Type: Core Appliances (excluding the Security Analytics Server/ Head Unit)
RSA Version/Condition: 10.6.x.x
|Issue||The ntpd service is running, however when you type "ntpstat" you will receive the message below.|
Unable to talk to NTP daemon. Is it running?
|Cause||The iptables input chain must be updated to allow NTP communication over UDP port 123.|
|Resolution||To resolve the issue, follow the steps below.|