Context Hub: Troubleshooting

Document created by RSA Information Design and Development on Jun 26, 2017
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This topic provides information about possible issues that Security Analytics users may encounter when setting up their Context Hub service in Security Analytics.

Possible Issues

                   
ProblemSolutions
Creation of database fails during installation or DB gets corrupted.Manually run the script mongoDbConfig.sh located at /opt/rsa/context/bin
With ECAT 4.1.1, ECAT feed does not work for Security Analytics.You must use ECAT 4.1.1.1 for the feed to work.
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