Incident Management: Automate the Process

Document created by RSA Information Design and Development on Jun 26, 2017Last modified by RSA Information Design and Development on Jul 27, 2017
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You can automate the workflow to avoid manual intervention wherever required for ease of use. You can create and manage users and user permissions that are required to investigate the incidents, and create aggregation rules to group alerts as per specified criteria and create incidents automatically. These incidents created are further investigated as described in Incident Management Process.

The following list shows the procedures for automating the incident management process:

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