|Applies To||RSA Product Set: Archer|
RSA Version/Condition: 6.x
|Issue||After upgrade from 5.x to 6.x, users are reporting an unexpected error when clicking on an Archer link.|
An unexpected error has occurred in the system. Please try your request again. If problems persist, please contact your system administrator.
Also, in the w3wp log file, you may find the following errors:
The file '/RSAarcher/foundation/Workspace.aspx' does not exist.
Could not load type 'Security2000.Foundation.Workspace'
|Cause||Due to the UI overhaul in 6.x, the url paths have changed from|
to the new format
The intent is 6.x is centered more around Dashboards than Workspaces.
|Resolution||To resolve, update all urls to utilize the 6.x format.|