000035262 - Deleting RSA Archer Reports through Master Reports Listing fails with error message: "Error in deleting the report."

Document created by RSA Customer Support Employee on Jul 1, 2017Last modified by RSA Customer Support on Apr 9, 2019
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Article Number000035262
Applies ToRSA Product Set: Archer
RSA Version/Condition: All
Product Description: Archer Platform
IssueDeleting reports through Master Reports Listing fails with error message. This applies to Global and Personal Reports.

Status
Error in deleting the report.


User-added image
CauseThe DELETE verb is blocked by SiteMinder, even when it is allowed in IIS web server.
Resolution
  1. Update SiteMinder to allow the DELETE verb.
  2. Restart the browser session and try deleting the report.

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