000035311 - RSA Archer Pre-Configured Search Result Option At Application Level Not Honored

Document created by RSA Customer Support Employee on Jul 7, 2017
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Article Number000035311
Applies ToRSA Product Set: Archer
RSA Product/Service Type: Archer
RSA Version/Condition: 6.2.0.3, 5.5.4.2
Platform: Windows
Product Name: RSA-0012000
Product Description: Archer Platform
IssueWhen an administrator configures a Search Result option other than "Column -Hierarchical" in the Application Builder the setting does not get carried over to the end user interface.
Application Builder Selection:
User-added image
End User Result:
User-added image

 
CauseProduct Code Deficiency
ResolutionThis issue is resolved in versions 5.5.4.6 and in 6.3.
WorkaroundUser can change the option at the time of search.

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