000035350 - Proxy Error is displayed when logging in to RSA Link

Document created by RSA Customer Support Employee on Jul 10, 2017
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Article Number000035350
Applies ToAll RSA Link users
IssueWhen attempting to log in to RSA Link, the Proxy Error message below is displayed.
User-added image
CauseThis error indicates that you attempted to log in during a short window when the authentication system for RSA Link was undergoing a minor maintenance update.
WorkaroundWait a few minutes and attempt to log in again and it you should then be able to log in successfully.
If you still receive the error after five minutes or more of waiting, please report the issue to RSA Customer Support.