on Jul 26, 2017Article Content
| Article Number | 000035312 |
| Applies To | RSA Product Set: SecurID Access |
| Issue | The Administration Console's user event monitor shows a successful LDAP password authentication followed by an unexpected error message during a RADIUS authentication sequence. LDAP password authentication failed - Logon failure: unknown username or invalid password  |
| Cause | The RADIUS client has been configured for authentication and for authorization which causes a second unexpected authentication attempt. |
| Resolution | Ensure that the RADIUS client is configured not to send authorization requests. |
| Notes | For example, when configuring a Cisco RADIUS client, make sure that the Authorization Server Group is set to -- None -- :  |