000035391 - Report filter does not take changes in RSA Identity Governance and Lifecycle

Document created by RSA Customer Support Employee on Jul 28, 2017
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Article Number000035391
Applies ToRSA Product Set: RSA Identity Governance and Lifecycle
RSA Version/Condition: 6.9.1+
 
IssueWhen editing a report and changing the filter criteria, the changes to the report are not saved:
Example: 
1. Go to report and click Edit.
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2. Wait for the General tab to fill in and click the Filter Criteria tab.
3. Observe the filter "Email Address is NOT NULL".
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4. Change "NOT NULL" to "IS NULL"
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5. Click ok to save the report.
6. Edit the report again and you can see the filter criteria has not been changed and is still  "Email Address is NOT NULL"
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CauseThis is a known issue which is reported in engineering ticket ACM-72615.
ResolutionUpgrade to V7.0.2 GAHF02.
Please note it is best practice not to modify OOTB reports. Instead, copy an OOTB report, and modify the copied report.
 
Workaround1. Go to the report and click Edit.
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2. Wait for the General tab to fill in and click the Filter Criteria tab.
3. Observe the filter "Email Address is NOT NULL".
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4. Clear the entire line and redo the filter from scratch ("Email Address IS NULL")
5. Save the report and you can see the filter criteria having "Email Address IS NULL".
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