|Applies To||RSA Product Set: Adaptive Authentication (OnPrem)|
RSA Product/Service Type: Adaptive Authentication (OnPrem)
RSA Version/Condition: 7.x
|Issue||A customer was looking to clean up some of the bound devices of their end-users and asked if they could go into the database and simply set the delete_flag column to true.|
|Tasks||RSA does not recommend make direct changes to the database, as there may be dependencies that are not apparent, and could lead to further issues.|
|Resolution||It is possible to run the following Soap request to unbind all devices of a specified user:|
<soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema">
The end-user will like be challenged the next time they log in.