000034287 - Is there a way to list out all Customer Support Back Office users in RSA Adaptive Authentication for eCommerce?

Document created by RSA Customer Support Employee on Aug 19, 2017
Version 1Show Document
  • View in full screen mode

Article Content

Article Number000034287
Applies ToRSA Product Set: Adaptive Authentication for eCommerce (3DSecure)
RSA Product/Service Type: Back Office
ResolutionIf you have a Cyota super-admin account you can view all users but you can't list them all in a report format.
The only way to get a list is to put a request in with the RSA Operations Team to supply a list of all customer support portal users.